FREE NEXT-DAY DELIVERY*

BLACK FRIDAY - 40% OFF EVEYTHING

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BLACK FRIDAY - 45% OFF EVERYTHING

Live Stock

Updates

FREE Next-Day Delivery

Over £249

Fuss-Free

Returns

Rated As

"Excellent"

Next-day delivery I hear?  AND fuss-free returns! Well I never.  Do we have your attention yet..

A Little Introduction

We are an innovative bathroom retailer founded in 2021. We put you, the customer first and everything in our ethos is designed to make your experience as seamless as possible. We offer next day delivery, a 30-day return policy for any reason and a live stock feed to ensure there are no delays when you are planning your dream bathroom.

We might be a new company but we aren’t without experience. We are backed by some industry veterans who have the expertise to ensure mission success for every single one of our customers.

With decades of experience in this industry, we’ve seen it all. We believe in walking in our customer’s shoes and offering the experience that will make you overjoyed to create your perfect bathroom.

Why Choose Us?

Our experts are second to none in all things ‘bathroom’. We understand that choosing a bathroom can be extremely difficult. Our team is focused on you and making sure you get the bathroom of your dreams.

We put you first. You can be assured that you aren’t going to be pressurised with upsells and dubious sales tactics. We believe in a transparent ordering process that puts your needs at the top.

We are entirely customer focussed, our mission is to give you outstanding customer service, excellent prices and unparalleled convenience. We do this with next day delivery, fuss-free returns and live tracking of your order.

Where Are We Based?


Our headquarters are in the city of Bristol, a beautiful city in the southwest of England. All our goods are dispatched from the distribution centre in Cannock, just north of Birmingham. The main advantage for you is that it is ideally located to provide excellent distribution across the whole of the UK so we can meet our promise of next day delivery. (when you order before 4 pm (weekdays only).)


Fuss Free Returns

Fuss-free returns! Enjoy a hassle-free and easy way to return things with us. Return anything you like within 30 days of delivery. If you just change your mind we charge a small £25 collection fee and no-restocking charge. We kindly ask all items are returned in there original packaging.

Our collection service is unique to our customer focussed outlook. Other retailers will have you packing and sending large pieces of bathroom across the country. We believe your time is valuable and want to see you getting your dream bathroom as soon as possible!

Free Next-Day Delivery & Live Stock Feeds

We don’t use any 3rd party couriers when delivering your order.

We think it's important to take extra care to make sure breakages are minimised, something we can’t control if we use standard delivery services. Our internal fleet makes sure that your order arrives all in one piece.

Live stock feeds mean that we ensure that we can commit to delivering your order 100% of the time - something which isn't as common as you may think!


How to get in touch?

You can contact us via telephone: 0330 133 9757, email: support@hellobathrooms.com, or via our live chat system.

Live Chat & Telephone opening hours:

Monday - Friday: 9:000am - 5pm
Saturday & Sunday: Closed

Bank Holidays: Closed

We aim to respond to all emails within 24h during the hours listed above.

Looking out for the planet!

As a member of Ecologi, and as a business we proactively look to reduce our impact on the environment. Every month we offset out CO2 emissions, by planting trees all over the world!

 

Lets be social!

 

Follow us on our socials for the latest news, offers and competitions!

#ShopSoakSmile


Copyright © 2021 Frenix Ltd t/a hellobathrooms