All parts of this Shower Head HQ are warranted to the original purchaser to be free from defects in material and quality.
Shower Head HQ will replace, FREE OF CHARGE, any part that proves defective in material and artistry under standard installation, use, and service during the warranty period. Replacement parts may be obtained by calling +1 973 363 2856 or by writing:
Shower Head HQ
Address:524 Lafayette Ave, Hawthorne, NJ 07506, USA
Phone:+1 973 363 2856
Shower head HQ Warranty
At ShowerheadHQ, we are committed to providing our customers with top-of-the-line shower heads that will last years.
We understand that faulty products can be a major hassle, so we proudly offer a warranty for all our products.
The ShowerheadHQ Warranty offers customers one year of coverage from the date of purchase on all of our shower heads and parts.
If your shower head or part is found to be defective, ShowerheadHQ will provide you with a free replacement or refund of the purchase price.
To begin the warranty process, you must contact us within one year of the date of purchase. We will then verify the date of purchase and provide instructions for obtaining your replacement or refund.
What is Covered Under the Showerhead HQ Warranty?
The ShowerheadHQ Warranty covers product defects from standard shower heads or part use.
This includes any manufacturer defects in materials or artistry that cause the product to fail to function correctly.
The warranty does not cover damage or defects caused by misuse, improper installation, or accidents.
How to Claim Your Showerhead HQ Warranty
If you believe that you have a product that is covered under the ShowerheadHQ Warranty, please get in touch with us at [email protected] or +1 973 363 2856
Please include the following information in your claim:
• Your name
• Your address
• The date of purchase
• The model of the shower head or part
• A description of the defect
• Photos or videos of the defect
Once we receive your claim, we will respond with instructions for obtaining your replacement or refund.
Frequently Asked Questions About the ShowerheadHQ Warranty
Q: What happens if I don’t contact ShowerheadHQ within one year of the purchase date?
A: The ShowerheadHQ Warranty only covers products purchased within one year of the date of claim. If you contact us more than one year after the purchase date, you will not be eligible for a replacement or refund.
Q: Does the ShowerheadHQ Warranty cover accidental damage?
A: The ShowerheadHQ Warranty does not cover accidental damage or defects caused by misuse, improper installation, or accidents.
Q: How long does it take to process a warranty claim?
A: We strive to process all warranty claims as quickly as possible. However, it can take up to two weeks for us to process your claim and provide instructions for obtaining your replacement or refund.
Q: Do I have to pay for shipping?
A: ShowerheadHQ will cover the shipping cost for replacement products.
At ShowerheadHQ, we stand behind the quality of our products and strive to offer our customers the best possible service.
We proudly offer a one-year warranty on our shower heads and parts.
If you believe you have a product covered under the ShowerheadHQ Warranty, please get in touch with us with your claim. We look forward to helping you find the perfect showerhead for your home.
WARRANTY TERMS
This warranty is extensive in that it covers the replacement of all defective showerhead parts. LABOR CHARGES AND DAMAGE INCURRED IN INSTALLATION, REPAIR, OR REPLACEMENT, AS WELL AS ANY OTHER KIND OF LOSS OR DAMAGE, ARE EXCLUDED. Proof of purchase (original sales receipt/invoice) from the original purchaser must be made available to Shower Head HQ . for all warranty claims.
THIS IS AN EXCLUSIVE WARRANTY BY Shower Head HQ, WHICH DOES NOT MAKE ANY OTHER WARRANTY OF ANY KIND VALID OVER IT, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY. This warranty applies only to Bricor shower heads made after January 1, 2000.
This warranty excludes all industrial, commercial, and business usage, whose purchasers are now extended a two-year limited warranty from the date of purchase, with all other terms of this warranty applying except for the duration of the contract.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Any damage to this shower head due to misuse, abuse, neglect, improper installation, or any use of other than genuine Shower Head HQ replacement parts WILL VOID THE WARRANTY.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. It applies only to Shower Head HQ installed in the United States of America, Canada and Mexico, and some foreign locations.
WARNING: Shower Head HQ will not be responsible or liable for any failure and damage to this product caused by its use of water containing high chlorine concentrations that exceed the acceptable ppm concentration limit for human exposure levels.
Subjecting the Bricor shower head to acidic, high ionic, challenging water conditions over 15 grains/cc will also void the warranty.
Care Instructions: Care should be given to the cleaning of the product. Although it is highly durable, it can be damaged by harsh abrasives or polish. To clean, wipe gently with a damp cloth and blot dry with a soft towel.
